Delivery

Standard delivery on UK orders is £4.99. We use Royal Mail Second Class or equivalent.

Your parcel should arrive within 5-14 working days we work various courier services to send your delivery. If any issues arise we will contact you to advise of the earliest possible delivery date of the item.

We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed and therefore time is not of the essence. In any event, we will aim to deliver your goods within 30 days from the day after the day we received your order. If delivery is delayed beyond this time, we will contact you and either agree a mutually acceptable alternative date, or offer you a full refund.

More details can be found on our 'Terms & Conditions' page, please ensure you read these in full before placing an order.

Returns

Please email support@netslums.com for submitting return details.